Pricing
Simple, predictable pricing. No surprises.
You pay one flat monthly fee, priced around the number of users and devices we look after. It stays fixed for your term, so you can budget with confidence.
How it works
One fee covers the whole service list.
We keep pricing as clear as our service. That fee covers everything in our service list — unlimited support, monitoring, backups, security, and more.
Everything on the Services page is included: unlimited remote help desk, 24/7 monitoring and maintenance, daily patching, managed antivirus and EDR, mobile device management, daily backups with an offsite copy, server, network, and user management, password management, the spare-computer program, and quarterly planning — all in one predictable amount.
The details
What you are agreeing to.
- One flat monthly fee
- Priced per user and per device. Add a user or a device and we simply add that line; remove one and it comes off. No renegotiation.
- A one-time setup fee
- At the start, we bring every device under management, harden your security, set up your password tools, document everything, and hand you a written findings report. See the steps below.
- A 12-month term
- Then month-to-month at the same rate. Either side can make a change with 60 days' notice.
- Extra work is always quoted first
- New computer setups, migrations, on-site visits, and projects have clear rates, and you approve the cost before we begin.
How we start
Switching IT providers is easier than you think.
In your first weeks with us, we take stock of everything you have, protect it, and tell you plainly what needs attention.
STEP 01
Every device under management
We install our monitoring tools on every computer and server, then scan your network for anything we missed.
STEP 02
Everything documented
Your systems, software, and passwords go into secure, organized documentation — so nothing depends on one person's memory.
STEP 03
Protection switched on
Backups, endpoint protection, and patching are turned on for every device, and risky or unneeded software is cleared out.
STEP 04
A written findings report
You get a plain-English list of what needs attention, with replacement and upgrade recommendations and what they'll cost.
A fair question
Why there are no prices on this page.
Every business is a little different — how many people you have, how many computers and servers, what's already in place.
Rather than a one-size number, we give you a real quote built around your setup. It takes a short conversation.
Pricing FAQ
Questions we get asked first.
- Is support really unlimited?
- Yes. Remote help during business hours is included in your monthly fee, no matter how many times you call.
- Will my fee change during the term?
- Not as long as your users and devices stay the same. If you grow or shrink, only the affected line changes. Fees can be adjusted at renewal, with plenty of notice.
- What isn't included?
- Big projects and on-site work outside the standard scope — office moves, new construction, major software changes, and damage from events like floods or fire. We always quote these before starting.
- What happens if we leave?
- Your data is yours. We hand back all passwords, documentation, and backups, then securely erase your data from our systems.