Managed IT · Alaska
IT that just works \\ built for Alaska businesses.
One flat monthly fee. Unlimited support. Your whole IT environment watched around the clock — so your team can just work.
- Workstationsmonitored 24/7
- Server & firewallmonitored 24/7
- Network & Wi-Fimonitored 24/7
- Backupsrun daily, copied offsite
- Security patchesscanned daily, installed for you
- Backup restore testverified, result sent to you
Downtown Anchorage
What every client gets
- One flat monthly fee — no per-call charges
- Unlimited remote support in business hours
- 24/7 monitoring of every device
- Daily backups, kept safe offsite
- Same-day spare computer if hardware fails
- Plain-English service and agreements
- Alaska-based, Alaska-focused
Why we exist
Running a business is hard enough without fighting your technology. TKIT is your outsourced IT department: we manage your computers, servers, and network, answer the phone when something breaks, and keep an eye on everything so small problems never become big ones. One predictable fee. No surprise bills.
Unlimited support
Call or email as often as you need during business hours. We connect in, fix the problem, and you never pay more for a busy week.
Always watching
We monitor your computers, server, firewall, and Wi-Fi 24 hours a day and act before you even notice something's wrong.
Never lose your data
We back up everything daily, keep a second copy offsite, and test those backups every month so a bad day never becomes a disaster.
What's included
Ten services. One fee. No counting calls.
Help Desk
Unlimited remote support for the everyday stuff
READ MORE →Monitoring & Maintenance
Problems caught and fixed before you notice
READ MORE →Patch Management
Windows and everyday apps, kept up to date
READ MORE →Security & Threat Protection
Managed antivirus and EDR on every device
READ MORE →Mobile Device Management
Phones, tablets, and laptops — managed and protected
READ MORE →Backup & Recovery
Daily cloud backups, checked and tested
READ MORE →Network, Server & Users
Your server, network, and user accounts, managed
READ MORE →Passwords & Accounts
Microsoft 365, password manager, self-service reset
READ MORE →Spare Computer Program
A ready-to-go loaner, same business day
READ MORE →Account Care
Inventory, quarterly planning, renewal reminders
READ MORE →
Why TKIT
A partner who is actually up here with you.
- Alaska-based and reachable
- We're based in Alaska and we serve Alaska businesses. When you call, you get people who know your setup — not a queue in another time zone.
- One flat fee
- You budget with confidence. No per-call charges, no meter running while we help you.
- We plan ahead
- Every quarter we sit down with you to plan your IT and your budget, and we warn you before a warranty or license lapses. No surprises.
- Plain English, always
- Our service and our agreements are written so anyone can understand them — not just IT people.
How fast we respond
The worse it hurts, the sooner we start.
Every ticket gets a priority the moment it reaches us. These are the times we commit to starting work — not automated replies.
Urgent
Many users down
1 business hour
TO START WORK
Server or internet is down
High
One user down
2 business hours
TO START WORK
A computer won't start
Normal
Working with difficulty
4 business hours
TO START WORK
Printer error, slow email
Low
Questions & requests
1 business day
TO START WORK
New user, how-to question
A recent client, by the numbers
One office. One quarter. Here's what it took.
About 20 computers and a server: we brought every device under management, replaced the aging PCs, and kept everything patched and backed up. More than half of that work happened while the office was closed.
- user files moved to new computers, straight from backup
- ~1M
- Windows and app updates applied in one quarter
- 3,800+
- remote help sessions, on 18 of 23 computers
- 127
- Employee Downtime
- 0 hours
Ready for IT that just works?
Tell us about your business and we'll put together a plan that fits.